12.31.2014

Some work-related highlights of 2014

Now that the year is coming to a close, I want to write about some memorable, positive work experiences that I had this year. I don't usually write about work, though sometimes I'd love to vent about some things, but that's obviously a huge mistake to make online. During the holiday season for the past few years, I've worked many days at WGN Radio filling in for the Creative Director, Commercial Director, and even some producers. This year I haven't had the opportunity to do that because I was required to leave there in order to take a writer's gig at another radio station (which will be a separate post because it's the best writing gig I've ever had). Even though my positive work experiences really span more than just this year, I want to talk about it now because this year was the end of that chapter in my [weird] work life.

First of all, radio is a shrinking, failing business for many reasons that a lot of other people have delved into in various places online, so I won't get into it here. But the combination of the insecure business plus insecure people means working with others, especially on-air folks, can be challenging (some aspects of which I wrote about in The Help and The Hierarchy of Personality). Earlier this year my time with Bill Moller wrapped up. I had been working on his show as a producer for almost two years. He has been working in media (mostly TV) for several years, and is also a highly-paid consultant. Basically, he's a very successful guy, but the way he treated me was memorable because he didn't care that I wasn't successful (well, that I wasn't successful in the same way--I guess in terms of life satisfaction, I'm successful). Successful people *should* treat others well, but unfortunately I've noticed that someone as decent as Bill is rare for a few reasons that probably include money, position, and the inability to relate to, or care about, those who aren't on the same level. Bill always let me be myself, which meant a lot to me since I don't have a milquetoast personality, and he let me express my thoughts and opinions, even if he didn't agree. He also consistently showed appreciation for what I was doing, even though, honestly, my job wasn't difficult. It's his decency that made my job easy because he was never demanding or rude, and he never "pulled rank" to let me know he was the Talent, and I was not. I really felt like I was a part of a team, which, again, is rare in radio. I was treated so well and respectfully, it became a standard when I worked with others to the point that I really didn't want to work on other shows anymore.

Another excellent experience was filling in for the Commercial Director. What made it so fantastic was that I was doing very enjoyable work, plus I was interacting with wonderful people *every single* time. It is very hard to find such a combination. When my boss took time off and I would fill in, he totally trusted me and just let me do my job. I absolutely looked forward to filling in for him, and it is probably the best work experience I've ever had. I won't name the people here because they might be embarrassed, but I had to deal with sales people, production people, voiceover people, traffic/continuity people, management, and sometimes on-air people, and I always had fun, fulfilling interactions with them. There were times when the deadlines were tight, but it always worked out, and I really felt like the whole thing gelled in every way. Another rare experience.

Filling in for the Creative Director was a different experience, but what made it special was the guy I filled in for had a ton of experience and was super-picky, but he also trusted me to do the work. He even complimented me, which he doesn't do readily, so it meant a lot. Overall, doing creative audio for a radio station engages the mind like few other tasks do, and I was privileged to get that opportunity.

Of course, teaching this year was good, and I will continue to do it because there is no strife or office politics, which is another rare situation. It's also a place where we can be open and outgoing and have fun. (I mentioned that workplace in my Introverted World post.)

I've tried to thank individual people outside this blog post, but if I've forgotten anyone, I'd like to say THANK YOU and have a great 2015!

12.19.2014

If you like David Bowie, see this exhibition

Even though I live near the Museum of Contemporary Art and like David Bowie's music, I wasn't very interested in going to the exhibition until I got an email offering a slight discount (because I'd already bought a ticket for someone else). It was worth the price! I wasn't expecting much because when I'd seen other exhibitions of famous people, there weren't many artifacts, and the presentations didn't seem so innovative. A good example of an underwhelming and disappointing exhibition was about Pelé, which I saw in Brazil. Even though I don't care much about soccer, I thought there would be more information and items to look at that covered his life and career. What I remember most was how it seemed to be a commercial for Coke. Maybe I'm not remembering accurately, but the Coke logo and red color seemed to dominate the exhibition. So I thought the "David Bowie Is" show would be a bunch of hollow hype. But it was way more!

The most impressive aspect of the exhibit was how they creatively used multimedia to show his performances, influences, and recollections. There were also numerous documents, including handwritten lyrics, historical artifacts, and sketches. Plus, there were several outfits displayed that he'd used throughout his career, along with explanations of the designers and inspirations (such as Kansai Yamamoto using concepts from 19th century Japanese theater). When I bought the tickets, the guy said that it would take 1.5 hours to get through the whole show. But I spent about 4 hours there, and would have stayed longer if the museum didn't have to close. It's best to go through it twice to fully get the impact of all the visuals and to listen to the audio that enhances some of the installations. If you're into his music, you'll hear many songs in your headphones as you pass by TVs and through rooms, and in the final room, you can see various performances from over the years. This is a room worth settling in to for a while because it also has his outfits that are illuminated between the sets. I even watched all of his film clips. Seriously, it's a vibrant show that effectively showcases his creativity over years.

Time is running out--the exhibition is only until January 4, and Chicago is the only venue in the United States! If you don't live in Chicago, it's worth the trip, because you'll also get to see the city all lit up for the holidays. I didn't intend on even blogging about the show, but it was so impressive, I really think Bowie fans should see it. (I took all the pictures below: prepping the poster, opening night, and how the poster looked on the museum's wall.)

12.03.2014

A great explanation of creative struggles

It's been a while since I've posted anything on this blog, and I thought I was going to post more often since I resumed working more with language (as a news writer and ESL teacher). But I've been taking a digital video class this semester that has filled my brain, ie, I haven't really expressed myself creatively in other areas. Even though my video projects are short, they've taken several hours, in addition to the other homework, class time, and socializing with other students. It's been fantastic, and is one of, or possibly the best, class I've ever taken!

Since I'm not working in radio much and haven't been doing any audio production for radio lately (which I used to do more often at the previous companies I worked), I've felt down and frustrated at times. But then I would notice that my mood would lift when I worked on my video projects. For instance, I've been working on creating a rough cut of my final project, and even though it's just a few minutes long, I've spent thousands of minutes refining the visual and audio aspects of it, and have felt great every time! Even when I do a blog post here, I feel really good, like I'm in The Zone. But my lack of writing here made me inexplicably muddled and I kept feeling guilty due to procrastination and avoidance.

It turns out that the weird feelings I've been having are actually "normal" for a creative person. I don't go around thinking I'm creative, and really don't admit to it if someone brings it up, but after reading this post by an artist, it all makes sense.

The artist, Cedar Lee, writes that artists struggle psychologically and have other negative feelings, then offers her theories about why they get depressed if they don't work: art is empowering, art gives identity, art makes you high. The post is worth the read--you might identify with what she's saying, even if you do other creative things. Actually, I've heard that performers crash when they step off a stage or away from a microphone. There are probably other good articles out there about creative depression, so I'll keep looking.

8.27.2014

Interview with JC Corcoran

J.C. Corcoran has been working in the media for several years, and he's also a very good writer. His book Real Life Stories of J.C. and the Breakfast Club...or 20 Minutes in the Dark with Madonna is mostly about his radio (and TV) career in St. Louis, but you don't have to know that market or even his show to appreciate the book. His stories are entertaining and he offers interesting insights into the radio and media business. I previously interviewed him for my podcast about his career.

Why did you write the book?

I should answer this question, then duck...because it'll drive people who are trying to get published absolutely crazy. I was asked to. I was off the air at the time ("between jobs" as they say in the business), and was sending out a weekly newsletter called "JC Mail," which was a collection of random thoughts and sort of a text version of the show, really. A guy who owns a publishing company here was a subscriber, and sent me a note that said, "I think you should write a book!" I responded, "I think you're right!" About ten months later I did my first of about twenty book signings for Real Life Stories of JC and the Breakfast Club...Or Twenty Minutes In the Dark with Madonna. (The title refers to an interview I was doing with Madonna when a power failure hit.) That book went on to become the fastest-selling book in the publisher's history.

How did you write it? Was it hard to remember all the anecdotes and experiences you had?

The mistake most creative people make is that they don't record or write down their ideas. The greatest idea in the world is useless if you can't REMEMBER it. At the time I carried one of those little voice-recorders around religiously. When I had an idea or recalled a story I thought might be usable I'd bark it into that recorder. Then I transcribed and organized the hundreds of entries and started writing.

When you started writing, did you do an outline? How did you organize all those stories? Did the publisher help you?

The publisher didn't really contribute. I outlined things. The first book was a lot easier because there was a chronology of sorts. It was, in essence, part autobiography, so you start at the beginning, talking about how you got into the business, who your early influences were, then trace the development of your career and take everyone right up to what was, at the time, present day.

Your book makes the radio biz seem really intense and difficult. How would you describe it?

Cut-throat. Radio might be on the bottom rung of the show-biz ladder but it's still show business. And show business is a cut-throat racket.

How is it cut-throat?

ANY form of show-business is cut-throat. Radio is no exception. If you're successful at something, there's always a bunch of people observing who don't think you deserve it and think they can do it a lot better than you can. Radio and show-business is no place to go looking for friends. Now, you may MAKE some friends along the way, but I've found it's the exception to the rule.

What do you think of radio's future?

As for radio's "future," I'd say it's not good. And outside of a few rah-rahs, consultants and industry proponents whose very existence depends on a thriving broadcast industry, I don't know too many people IN the business who think much of it anymore. And, really...why WOULD they. The people calling the shots, by-and-large (and many of them ARE, btw...) are running what's left of it into the ground with ridiculously long commercial stop-sets, a great-diminished on-air staff, decidedly UN-exciting music programming, talk show hosts more interested in what THEY have to say than what their listeners have to say...and all of this at a time when radio is facing its most challenging competition in history. It's all a recipe for disaster, really.

How did people respond to the book when it came out (people in the media and fans)?

Even some of my biggest detractors praised the book because it really was good! I didn't see a single, rotten review. They saved all their venom for the SECOND book! But I think people were really surprised to see I could write. Even my dad, who was a voracious reader, was just stunned.

Why did they save venom for the second book?

I think I stunned everyone, even including my greatest detractors, with the first book's "quality." Nobody saw it coming. When the second one came out they had "recovered," righted themselves, and got their claws out again. In their defense, the second book wasn't nearly as good. But you can only tell your life story once, and I did that in book #1.

How did you have the energy to do so much in your career and keep those crazy hours?

I've never been afraid of hard work. I won't say it was the most difficult thing I ever did, but it required tremendous focus. I was newly-divorced so I was pretty much able to write, for the most part, every day for about eight months.

What about when you were working in radio? I noticed you did morning radio which required waking up very early, plus you did promotional and other activities.

There were really long days and I worked really hard. If you're going to sign on to do these kinds of jobs you have to understand it just comes with the territory. But I really enjoyed being as prominent in the market as I was at the time. I mean, the new "Batman" movie comes out and you're one of a small handful of people who's seen it? That's exciting to know hundreds of thousands of people are listening to and watching what you say, and wondering how YOU got to be sitting across from George Clooney and kidding around with him. There is an incredible rush that comes with that. It's like being handed the baseball to be the starting pitcher of the World Series.

What kind of reaction did you get from the people who you wrote about in the book, such as Emmis management, the head of KMOX, and others?

Much to my surprise, I think most people derived a twisted sense of "enjoyment" over having been referenced in the book. But the thing I really had going for me is that I was very much a "pack-rat" back in those days. So I literally had the newspaper clips, letters, memos, videotapes and other documentation for every story I told, every claim I made and every person or group I called out. It's sort of hard to challenge the validity of a story when you include the clip from the newspaper or a transcript of an encounter.

What kind of feedback did celebrities give about your assessments about them in the back of the book?

Well, I knew they'd never see that stuff because they're all in California and New York, so I was real brave about the things I wrote. Now, I also wrote about some local "celebrities," but I don't recall much reaction. Frankly, in most cases it was a lot of more-detailed back-stories of things, events and people most of my readers already knew about and had an opinion about.

This book was published about 15 years ago. What would you change, omit, or write differently?

I'm embarrassed to admit there were sixteen errors, typos or mistakes. I got the most guff about referencing the address of "The Munsters" address incorrectly. I'm serious. Also, I had a lot of issues with the editor that was assigned to my project. She was a 40-ish, single, very Catholic type and I just don't think she got it. So I'd want a different type of editor. I may also have wanted to "slicken" up the production values. We had an awesome cover and introduction, but the font, resolution and other curb-appeal aspects of the book could have been better. But, in terms of content, I was pretty pleased at the time. It was a first venture. You learn a lot.

What did you learn, and what advice do you have for people who want to write a similar book or another non-fiction book?

Advice: Take notes for six months to a year. Along the way, write down specific phrases and/or short thoughts about exactly HOW you want to write certain passages. WRITE DOWN your ideas!!! Test out some of the stories on friends and family. See if they react with interest and curiosity to the extent you anticipate. Remember, when Jay Leno was at the absolute peak of his popularity and making twenty-five million dollars a year, he was still out every Sunday night at a comedy club in Hermosa Beach testing out new material.

What did I learn? That writing a book is hard. At least it is if you want to write a real good one.

8.20.2014

An extrovert in an introverted world

I've been thinking about this for a while and have searched online for blog posts or articles about extroverts dealing with an introverted culture, but have barely seen anything. Some articles tend to be about the characteristics of extroverts vs introverts, or how extroverts are misunderstood. But in my case, I've had to submerge my more extroverted qualities to survive in the introverted world.

First of all, I'm not struggling as much as I was several months ago when I was doing a lot of work that didn't require much talking because I've been teaching, which requires talking and the ability to connect with people. Plus, my coworkers are extroverts and are truly interested in people, so I feel like I've been liberated from the introverted shackles that surround people like me who just want to be ourselves. When I first returned to teaching after a couple semesters off, my boss asked me what was wrong because I was so quiet. I told her that I had been silenced and limited for months, and had to act a certain way to survive and be tolerated. It seems like a weird concept in a place of extroverts, but I eventually adjusted to that more open environment and have felt satisfied. And in my non-teaching work, I don't deal with people directly but I work with people who like to chat, so it's a good balance. Still, it shouldn't be so rare that I have to write about the exceptions.

I'm married to an introvert, so I know very well what they're like. They're drained by people, they need alone time, they feel pressure to talk, etc. There are several articles and blog posts about introverts' trials and tribulations, especially since Susan Cain wrote the book Quiet, which I read with amazement. What world is she talking about?! In many workplaces, it seems that only certain people are allowed to talk or even attend meetings and conventions. But I see those people as part of the elite, or in highly paid jobs that are hard to get. When a meeting is required, usually the managers are the ones that go, and if more people are invited, the lower level employees aren't really allowed to give feedback or show their personality (especially if they work in a hierarchy of personality), so they have to stay quiet. Yet Cain was talking about meetings, social functions, group work...she was a highly paid attorney in a high-powered job. The average worker doesn't have such opportunities. And it's more apparent when an extrovert has to deal with such a situation. A lot of work has to be done on a computer, and that has nothing to do with people interaction. I'm sure she had to work on a computer too, but she was in a privileged position that allowed her to walk away from the screen to attend the extroverted functions she abhorred. Hey Susan Cain, if you have a Google alert activated and see this blog post, please contact me and explain how I can get a piece of your extroverted chores. I will gladly take on speaking engagements (she's become so successful, that she has expanded the opportunities from her extroverted-oriented jobs to having to do speeches, including the impossible-to-score Ted Talk), social activities, and other tasks in a life that seems far from the usual drudgery that people have to put up with.

For an extrovert, jobs shouldn't have to be totally people-oriented to be satisfying (like nursing, teaching, customer service, retail). I don't want to always work with people because I like to write, research, read, take care of website content, and do other introverted things. But hey, people like me who like to do such work also want people contact and to laugh and socialize. We want social interaction to break up the silence. We don't mind being interrupted. We want to use our minds but occasionally use our mouths, too, and we want a lively atmosphere because we like people-oriented stimulation. But I've noticed that in situations where computers are a necessary tool and there's a certain power structure in place, the ones who are in the special segment get to do more than just stare at a screen. They get to go to functions and conduct training sessions and socialize with others in the upper echelon.

And it's not just attaining such access to those more extroverted activities, but being able to be ourselves. That in itself should be a blog post, because I think it is very difficult to be yourself, even if "experts" in American culture say that's the ideal goal. Actually, being yourself can be detrimental whether you're an extrovert or not. One time I talked to someone who loved acting, loved becoming someone else, loved becoming a character. I've always maintained that I would love to be...me. We're too busy trying to survive by not being who we are, that becoming someone else seems to be superfluous. However, even if it is rare, it is possible to be who you are if you're working or circulating in social/extracurricular circles where such tolerance to authenticity exists.

Then there's the changing workplace, where work isn't done at a company with other people. I often hear about the great economy that existed after World War II and for several years after that, where people got jobs...somewhere physical. Now companies are fractured and people freelance or work alone. What a perfect economy for an introvert but a nightmare for an extrovert. Even if someone has a job at a place, they may not be able to stay there long or establish relationships with their coworkers due to downsizing, layoffs, dysfunction that results from paranoia and restrictions, etc. But in Cain's baffling world, people have jobs, they work with others, they have to survive a workplace where collaboration and communication are required. What a great concept...can you hook me up with your nightmare?

Anyway, other than work is just the world that we live in--it's more introverted because technology has created walls. A lot of interaction is online or through other digital tools, and people don't know how to communicate offline so well. That's another reason why I find Cain's book puzzling. She talked about the school culture, which is very well suited to my needs, since there are lots of social opportunities and clubs to join. But once we leave school, we're faced with a hyper-individualistic culture where people use their phones more for texting than talking, and where people like to stick to small talk, if they talk at all, because they haven't been socialized too well to actually deal with people. Everyone says introverts don't like small talk, and guess what...extroverts like me don't like it either. We like to communicate with live people and have fun, but that doesn't mean we want to talk about nothing all day. Also, people assume that extroverts like talking to just anyone, but I really clam up when I encounter phony people. That's when I do seem like an introvert.

In fact, I've worked or been in so many situations that were restraining, thus were better suited for introverts, that I've learned how to be more introverted myself. I've gone days without talking, and inside my head I was suffering, but outside I seemed like a bland, quiet person who didn't have much to say. People have even told me I'm introverted and have been surprised when I've said I really am not. I'm just not a shallow extrovert (and there's nothing wrong with those kinds of people--at least they're excited to live) but rather someone who really is energized by people--as long as they're interesting and not phony :) So to those introverts who feel like they have to be extroverted: I have had to be like you to survive as well. In fact, if Cain did hire me to work for her introverted empire, I'd fit in well because I not only could take on her extroverted tasks, but I would be able to conform to her introversion because I've already been doing it for years.

I did work in a situation that required both introverted and extroverted characteristics, and I had a great time because I worked on a computer for hours, but sometimes salespeople or other extroverts would come in to ask questions, request certain projects, or just chat. It was fantastic because I could use my mind and analytical abilities but could also socialize once in a while. On the flip side, I worked in a situation where there was no extraneous talking tolerated, and I wasn't allowed to ask questions until the end of the day. Or I had to gather up the questions to ask them all at once sometime during the day. So if an extroverted person were to blend work talk with social talk, we'd get in trouble.

Introverts are lucky that they have technology and air conditioning and other things that take them indoors away from people. If you're suffering in a world of extroverts, think about how many times you have to work on a computer, or when you have the option of a computer and phone over live people. There are many opportunities to not socialize with people, especially if you have a quiet job instead of a people-oriented one, and you don't have to go out after work, either. There's TV, Internet, books, a solitary walk, and lots of other things introverts can do. But if you're an extrovert and want to score an invite to a cool social event where there are people you can click with, or want to have a job where talking breaks up silent tasks or a top-heavy structure, then good luck! Maybe my short tale of struggle will cause other extroverts to share their stories, thus counter the abundance of pro-introvert stuff online, which is where introverts seem to love to hang out.

7.22.2014

Metrofiction is back

If you've been reading this blog for a while, you've probably seen me mention the Metrofiction site, which was originally created a decade ago. John Deaver (who passed away in 2006), John Banas, MM Plude, and I met in a fiction writing class and formed a writing group. I decided to set up a website for the group, and called it Metrofiction since we all took the writing class in the city and I'd been living in the city for several years.

When the site was established, popular blogger Arthur Chrenkoff contacted me from Australia to find out about submitting a story. After his story was posted, he ended up getting his novel published!

I took the site down for a few years because I was getting more involved with radio and my podcast (which also meant I didn't post here as much), but decided to resurrect it because I'm working more in the language world again.

I also included John Deaver's story that he submitted to the original site. I wish he was still here!



6.30.2014

David Tennant's American accent

I was watching a news show and saw a promo for Gracepoint, which is the American version of Broadchurch. I can't believe I haven't seen Broadchurch since I've seen a lot of other British TV shows, but now I'm interested. But what I'm more interested in is David Tennant, who has an American accent in Gracepoint.

He's Scottish, but he's already stretched himself by using a British accent for the various TV shows he's done there. But in Broadchurch he has a strong Scottish accent, so I'm sure he was able to relax. However, in the American show, I bet he had to work very hard at developing the right sound. I don't know how successful he is because I can't find videos online that show his performance at length. All that seems to be out there are previews, like this one:



A number of British press outlets have quoted Alicia Lutes from her interesting analysis of his accent, and props goes to the Guardian for providing the link to the article (others didn't). Lutes criticizes his accent but I don't think it's so bad, at least the tiny parts I've seen. Maybe if I could watch an entire episode, I'd be a better judge.

Actually, Erica Buist gives an interesting analysis in the Guardian that is a counter-argument to Lutes' criticism. But I am not taking sides since I don't have enough to go on.

A nerdy type took the time to put together a comparison of the two TV shows' trailers, so you can see how Tennant switches between his Scottish and American accents. You can also see how similar the two shows seem to be, which seems risky since anyone can see either and might be annoyed at how close they are.



One person whose American accent is weak and who seems self-conscious about it is Poppy Montgomery (which I criticized before). It seems like she's trying so hard to have an American accent, it makes her acting suffer because she doesn't show much emotion and seems like she's in accent-survival mode. Because I'm aware of her struggle, it keeps me from just sitting back and enjoying her performance. I've seen her shortcomings in Without a Trace and a TV movie she was in called "Murder in the Hamptons", but TV Guide includes her in a "Worst American Accents" list for her "confusing" accent in Unforgettable. She's really Australian, yet doesn't seem to use her native accent in TV interviews, either.

Anyway, we'll see how David Tennant does in the new show and if other people approve or criticize him in his American portrayal. And for the record, there are plenty of Americans who can't do a proper British accent or even southern American accent, so it looks like various actors need good voice coaches.

5.27.2014

Getting unstuck

I haven't posted here in a while because I've been reading a variety of books to blog about, and was asked to interview businessman and writer Barry Moltz for another blog. So I spent time reading his new book called How To Get Unstuck: 25 Ways to Get Your Business Growing Again, formulated questions, and worked with the answers. I could've easily asked him questions by just skimming his book or didn't really have to read it at all, but if someone wants me to do an interview about a book, I read the entire thing.

So I read the book, asked him questions, wrote an introduction to the interview, and submitted the post to the blog. Unfortunately, it didn't fit the blog's format, so instead of trying to rework it to make it fit, I decided to post it here with a more expanded introduction that fits *my* format, which is not business-y or agenda-driven (which a lot of blogs have become--stiff, impersonal, self-serving, over-functional, etc).

I've done work for Barry over the past year and have had a good experience working for him. He's also a consultant who knows what he's talking about because he's experienced failure and success, and is honest about his struggles. That's why the book he wrote is helpful. You also don't have to read it from beginning to end because it's set up to solve a variety of business problems, so you can just look up the issue you're dealing with and read that part.

One chapter that stood out was about understanding financial statements. Some people are really into numbers, so they take the time to check their balance sheets and other statements to make sure their cash flow is good. But many business owners find it tedious and intimidating to analyze the numbers, so they continue along in ignorance. Then when they notice that they have major financial problems, they are surprised. Checking financial statements isn't as exciting as doing the business, but if a business owner doesn't understand them, they're going to end up broke or not making what they should. Barry says in the book that he sold a business for way less than it was worth due to such ignorance.

I haven't read every business book and blog out there, but there isn't a lot of advice that includes understanding financial statements. It's not a sexy topic and seems really dry, and the lack of such information really makes me wonder if those "experts" understand their *own* financials. After reading Barry's book, I realized that an enterprising person can create a niche by giving financial advice to business owners who are afraid or uneducated about financial statements. The person can break down the complexities for any kind of entrepreneur to understand through books, lectures, and various media, then create their own successful business through that! So take this idea and run with it because I'm not numbers-minded.

But it's not like no one talks about financials. In one business reality show called The Profit, Marcus Lemonis will look at a failing business' books and let the owner know how off the mark they are with their own estimates. Even restaurant reality shows like Kitchen Nightmares and Restaurant Impossible talk about the economics of running a restaurant and tell the owners to think about what they're actually spending on each meal.

Anyway, below is the Q&A I did with Barry, who's super-busy but seems to still enjoy non-work aspects of life.

What is the biggest problem that causes business owners to get stuck?

Companies only do sales and marketing when business is slow. They need to have a systematic way to always do marketing so they can be there when customers are ready to buy.

What are your suggestions for creating a system?

You’ve got to watch my videos or take my class :-)

I was surprised to read that many business owners don’t understand financial statements. Why is that, and what should they do?

They do not get an education on how to read financial statements. It is not intuitive and they are afraid to ask their CPA for help.

Why are they afraid, and what do you suggest for learning how to read the statements?

They are afraid they should understand the statements but don't. Read about how to learn in my book How to Get Unstuck.

How can business owners avoid complacency?

Always ask, “Am I still solving a real pain for a customer who can pay to fix it?”

What if you've discovered that you're no longer solving a pain?

Morph the business to find the pain.

What’s a good way to stand out in a down economy when there’s also so much competition?

Connect personally with customers. This can be done through some pretty slick tech to show that you really care.

What slick tech do you recommend?

No slick tech but using CRM [Customer Relationship Management] and Social Media work--be personal.

How can business owners maintain their passion and productivity?

Ask yourself, “Why am I really doing this, and how do I want to make a difference in the world?”

Do you have suggestions to go through that reflective process?

Ask everyday, “Why am I in the business I am in?” Take time off during the week, month, year to reflect.

5.09.2014

In too deep: a stilted translation

I saw a post at Madameriri and decided to translate it because it was titled: "I often tell foreigners 'I don't watch anime'." What I should've done is finished reading it before I dived [or dove] in, because I thought it was about a Japanese person who doesn't like anime. So I slogged through it, and by the end I realized that the writer *did* like anime, or at least didn't mind them.

Not only did I spend a lot of time translating it, but my translation ended up sounding like stilted English. And that's the problem a lot of translators have: do you try to stay true to the original text, or do you write/edit it to make it sound really smooth and natural in the target language, thus majorly reworking the original author's word choice?

I've been trying to figure out what to do. I'd spent all this time translating it, plus the title was deceptive, and the original writing seemed sort of vague and circular in how the author was trying to make her point. I was thinking of not posting it because it sounds sort of odd, but I didn't want all that work to go to waste. So I've decided to post the stilted version instead of rewriting the English to sound like a regular blog post. Did I do the wrong thing?! I don't know! But I hope it makes sense. I need to let go and move on! So here it is, the translation of「私は日本のアニメは見ない」という外国人にありがちなこと:
Japanese anime have been popular abroad for a while. But even now, there are a lot of people throughout the world who have a prejudiced view of anime. Japanese anime are for "geeks who like Japan" or they’re what "kids" watch, so I decided to not watch them.

Until now, when foreigners asked me which anime I watch, I’ve usually said, "I don't really watch them." If I had seen any, it was just one of Ghibli’s, or what I'd occasionally watched with my siblings. Basically, I hadn't really seen them--that's because I decided I didn’t like them, and because of the image they have.

When I’d hear people talk, I’d think, "How pitiful." As a result of deciding not to watch anime, I've probably missed out on seeing a lot of great ones. It’s up to the individual to watch or not watch anime. And even if they disappear from society, they'll still live on. But saying, "I don't like that thing" can give the wrong impression, and that person’s life and outlook can seem narrow.

Other than anime, these things have often come up:

"I don't trust raw fish, so I don't eat sushi."
"I've never eaten blue cheese and it seems impossible. I will not eat it."
"Indian movie? I haven't seen one, not interested."
"Since I get along well with Japanese people, I don't need foreign friends." …etc.

A while ago, I met an American foreign student who wanted whatever she ate and saw explained to her. For instance, when we ate champon, she asked questions such as, "How was this soup made?" "What kinds of seafood are in there?" "Is the seafood in here also in America?" "Where does the shrimp come from?" etc. She ended up not eating champon, and I was disappointed that I couldn't introduce her to that delicious Japanese food.

Perhaps if she'd trusted me and tried the champon, she probably would've thought, "Unforgettable Japanese flavor." It would've been good for her to take even just one bite. It would’ve been good to do it, even if it tasted just slightly good.

It’s better to try eating something instead of being afraid. Then someone can decide if they like it or hate it. If someone doesn't eat it, they won’t know how it tastes, so they can't say anything about it. Even if it doesn’t taste good, it's good to understand that it's "bad."

A while ago, I didn't like anime or manga. At that time, after my foreign boyfriend (who's now my husband) pretty much forced me to watch anime, I thought, "Japanese anime are wonderful." Until then I'd decided, "Anime are something kids watch" and thought I was stupid for believing that.

Inside of me there's a subconscious "decision" box that's been cleared, but it's difficult. I really want to protect the box, and by making the box important, I protect myself, though it reverses unexpectedly.

When I try Out of the Box thinking (thinking outside boundaries), the best benefit for me is that I am not like others. And if I don’t like myself, I have to first try.

Maybe I will start to know things my entire life.

4.28.2014

Calm down introverts: you don't have to act extroverted

Even though I've done a good job of hiding it, I'm more extroverted than introverted. In fact, I'd say I rarely get to express that aspect of my personality (a rant that I'll get into in another post), but when I do get a chance to act how I really am, ie, talkative and extroverted, I'm quite happy.

But sometimes I meet people who are *too* extroverted, like they're trying too hard to act that way. I really like talking to outgoing people, but the folks I'm talking about seem to try too hard. Sometimes those people will tell me that they're really introverted, and I say I'm surprised. But upon further reflection, I'm really not because they seem to be over-compensating for their introversion. It's the forced behavior that makes me become more quiet, and those faux-extroverts will ask me why I'm like that, or they might make some snide remark to someone--or even me--about my deficiencies.

More than once I've talked to people who go out of their way to be really talkative and cheerful...like *too* cheerful, and I'll pretty much clam up and not say much because I'm not into phony conversation. I really am excited about stuff, but I don't want to have to manufacture such an attitude to match their hyped-up one. So what's happened is they'll say something disparaging to a common acquaintance about me. Some people might be appalled I didn't say much, or I seem cold and distant. Well if they would just take a breather, then I would say something, but they seem to go on to the next thing and want me to follow along. Basically, I'm the real deal, they're not, and they seem to be so wrapped up in creating their extroverted persona that they don't bother to discern my true one. Or sometimes they'll ask questions and we'll "talk" but they'll be so hopped-up they'll over-ask or over-talk and I feel like we're not connecting. Which probably also annoys them. I just want to say, "Calm down...be who you are. Then I'll talk more and you won't be annoyed with my reaction."

On the other hand, I've talked to people who are truly outgoing and are energized by people. I had a job where I'd sometimes have to talk to salespeople and other talkative folks, and I had a fantastic time. It was much easier to talk to them because they were sincere in their communication and were ready to interact with the world. Since I'm basically the same but didn't have as much chance to show that side of my personality, I was ready to participate and I think they enjoyed my side of the conversation, too.

So here's some advice to introverts: use your analytical powers to judge people, then talk to them accordingly. I don't know about what other true extroverts think, but being hyper and over-talkative and aggressive does not impress me; it makes me clam up and wonder what's up with you. There is nothing wrong with introversion, unless you are socially inept and don't know how to have a conversation with someone. Then you need training. But talking a bunch because you think that's what you're supposed to do makes you seem oblivious to social rules, and the resulting judgement when I don't respond how you want makes you seem super small-minded.

A while ago I worked with someone who talked a lot and barely listened...he seemed to talk too much to the point where another more extroverted coworker asked if he was dull-witted, or what was going on. I just said, "He's introverted," and the coworker understood: overcompensation.

If you act like yourself, a lot of people would probably appreciate you. And you don't have to smile all the time either. Calm down. There are all kinds of people in the world, and the more mature of us appreciate diversity.

4.12.2014

Are we supposed to play roles?

I've been reading the book Lonely, and it's made me wonder if we're expected, or if society is set up, for us to play roles as we get older. I think when we're in school and we have an outgoing or social personality, we naturally make friends who we can call or hang out with at random times. We don't need structure to connect with others because our interests and personalities help us to bond with them more organically.

But as we get older, most of us have to work to pay bills, and to advance in our careers, we have to navigate tiresome interactions that cut into spontaneity. Not everyone can be trusted because they have their own agenda or they're simply not good people. Or they could just be boring conformists.

Some people amazingly stay in touch with their school friends, so even if they're isolated in a new situation, they manage to have some type of social life that doesn't require them to be anything than who they are. There is so much movement and individualism in American society (the one I know best since I live here), that it's like people are putting up fences around themselves as they proceed on their own tracks. So crossover seems to occur in structured situations: work, kids' schools and activities, or groups people join.

There are many causes of loneliness (which I want to discuss in another post sometime), but one of them is the lack of connecting with people through natural interactions. If someone gets involved in an organization, it's easy to communicate with people through formal events or plans. But what would happen if the organization ceased to exist? Would those people want to hang out and even help each other? What about mothers who are in the suburbs raising kids and connect with other moms around them through sports, park programs, PTA, etc? When those kids grow up and move away, they won't have the kids' activities and goals to work within to connect to other parents. So their role is a mother, a working professional's role is entrenched in a socially inclined workplace, and another person is on the board of some group. Their roles are set, and they come with places they belong.

But is it possible to belong without having a formal title or role? I know only a few people who don't tie relationships to roles or responsibilities. They just like to connect with people and make an effort to communicate despite the context. But it seems most people expect pieces to be in place, and when a piece of the environment is gone, the cord is cut.

American society seems transient and temporary, which I think causes isolation and loneliness.

4.07.2014

I'm back in language land

It's been almost 10 years since I've started this blog, and when I first started it, I was doing a lot with language: writing, editing, translating, reading...plus, I was an aspiring fiction writer and needed a space to express myself and my love of language.

Then a lot happened in my work life, and part of it consumed my mind to the point where I really didn't have the space or energy to write much here. Basically, I got interested in the radio biz when I met Rick Kogan, then eventually got some work in it about a year after that. Then the drama began, and I was trying to balance dealing with the challenges of the [not always nice] people and the business itself, which seems to be hanging by a thread (when you compare it to other media and entertainment outlets). Somehow I've managed to stay in the business for eight years, and recently achieved the seemingly impossible: I've been hired to write and edit at one of the top stations in the U.S.A.

Until recently, I'd been so focused on audio, though I did continue writing and editing for various businesses the whole time I was working in radio. Plus, my podcast was getting a lot more traction, so I focused more on that because it was satisfying to get positive reactions and lots of hits. (But this blog had gotten lots of hits too, especially before social media took my attention away as well.)

I just didn't have the headspace to think about language other than when I taught English as a Second Language (ESL) or used it at work.

But now that I have this unbelievable gig, it's totally reignited my love of language. I sit there wondering how I can make active verbs more effective than passive, and I just feel good because what I write goes on the air to millions of people within minutes. It's a satisfying writing experience.

I've even begun to read more because I feel more settled at a great station that seems to have no drama. It makes thinking off the clock easier and more accessible because I'm not wasting brain cells trying to figure out a survival strategy.

So I'm going to post here more often, and get into language enjoyment once again. And I still have more to say about my months-long absence, but it's time to eat something now :D